WARRANTY
LIMITED WARRANTY
Material Good warrants that all our jewelry products are free from defects in materials and workmanship for a period of one year from the date of purchase for all fine jewelry purchased within the United States.
SCOPE OF WARRANTY
This warranty does not cover damage caused by accidents, misuse, neglect, or unauthorized repair attempts. Issues that arise from normal wear and tear, including but not limited to scratches, dents, stretched or kinked chains, or cracked stones, are also not covered by this warranty.
EXCLUSIONS
This warranty does not cover resizes, lost, or stolen pieces. Any work performed on our pieces by anyone outside of Material Good will void this warranty.
COMPLIMENTARY SERVICES
Material Good offers a one-time complimentary service for ring sizing or length adjustment on necklaces and bracelets. This complimentary service does not include repairs or sizing related to loose or missing diamonds and gemstones.
REMEDIES
If a defect arises during the warranty period, we will repair or replace the defective product, or issue a refund, at our discretion. This is the sole remedy under this warranty.
SHIPPING
We will cover the costs of shipping within the United States if Material Good determines that an item is under warranty. In no event will Material Good be liable for shipping expenses for any product shipped internationally. If the item is determined not to be under warranty, then all shipping expenses shall be borne by the customer. Insured overnight shipping expenses are approximately $100 each way, depending on various size, weight, and insurance factors. Further, we do not ship to PO Boxes or APO/FPO addresses. Finally, certain items may have shipping restrictions based upon their size, value, or destination.
LIMITATION OF LIABILITY
To the extent permitted by law, our liability under this warranty is limited to the purchase price of the product. We are not liable for any indirect, incidental, or consequential damages.
REPAIRS AFTER WARRANTY EXPIRY
We are happy to assist with the repair of your jewelry after the applicable expiration of the warranty period. Repair and shipping expenses after the warranty period will be provided at a mutually agreed upon cost to the client.
GOVERNING LAW
This warranty is governed by the laws of the State of New York. Any disputes unable to be resolved under the terms of this warranty shall be litigated in the State or Federal Courts located in New York County, New York.
MODIFICATION OF TERMS
Material Good reserves the right to modify or terminate this warranty at any time, without prior notice. Any changes will be effective for all future purposes.